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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information
• Professional background and experience
• Business information and goals
• Payment information (processed securely through third parties)
• Communication preferences

2. How We Use Your Information

We use your information to:

• Provide and improve our document creation services
• Process payments and deliver completed work
• Communicate with you about your orders
• Send important updates about our services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only:

• With your explicit consent
• To comply with legal requirements
• With service providers who assist our operations (under strict confidentiality)
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission and storage
• Secure payment processing through trusted providers
• Limited access to personal information
• Regular security audits and updates

5. Data Retention

• Personal information: Retained for 90 days after service completion
• Financial records: Retained for 7 years for tax purposes
• Communication records: Retained for 1 year
• You may request earlier deletion of your data

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Receive a copy of your data

7. Cookies and Tracking

Our website may use:

• Essential cookies for website functionality
• Analytics cookies to improve our services
• You can disable cookies in your browser settings

8. Third-Party Services

We use trusted third-party services:

• Payment processors (PayPal, Stripe)
• Email services for communication
• Cloud storage for secure document handling
• Analytics services for website improvement

9. International Users

If you are outside the United States:

• Your information may be transferred to and processed in the US
• We comply with applicable international privacy laws
• You have rights under GDPR if you are in the EU

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children.

11. Changes to Privacy Policy

We may update this policy and will notify you of significant changes via email or website notice.

12. Contact Us

For privacy-related questions or requests:

Email: privacy@docspro.ai
Business: DocsPro AI, LLC
Response time: Within 48 hours

13. Compliance

This policy complies with:

• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR)
• Other applicable privacy laws

Last updated: January 1, 2024